Policies & Information

Appointment Guidelines

Before Your Appointment

  • Hair should be 1/4 in long (about 2-3 weeks growth)
  • Wear loose, clean clothing to your appointment
  • Avoid sun exposure 24 hours prior
  • Exfoliate 24-48 hours prior
  • Avoid alcohol, caffeine, and nicotine the day of your appointment
  • Drink plenty of water and take 2 Tylenol 30 min beforehand if needed

After Your Appointment (24–48 hrs)

  • Avoid hot showers, baths, saunas, hot tubs, pools, lakes
  • Exercise or breaking a sweat
  • Sexual activity
  • Tight clothing or touching the area
  • Tanning through sunbathing, sun beds, or fake tans
  • Avoid heavy or scented products and exfoliating sooner than 48 hours

Cancellation Policy

  • 24-hour notice required for cancellations or appointment changes
  • Late cancellations will incur a fee of 50% of your service(s)
  • Future bookings require all cancellation fees to be paid in full
  • Please call 986-497-9782 to cancel or reschedule
  • Repeated late cancellations may result in booking restrictions

No-Show Policy

  • A 5 min grace period for late arrivals, anything later is considered a no-show
  • No-show appointments will be charged the full cost of the service(s)
  • Future bookings require all no-show fees to be paid in full
  • Multiple no-shows may result in booking restrictions

Questions? Need to Cancel or Reschedule?

986-497-9782